Legal Information — Midwest Grounds Co.

Effective Date: November 2025

Welcome to Midwest Grounds Co. This page outlines our Privacy Policy and Terms of Service, which describe how we collect and use information and the conditions under which we provide our services.

By visiting our website, requesting a quote, or booking a service, you agree to these terms.

 
1. Privacy Policy
Information We Collect
We collect your name, address, phone number, email, and service preferences when you:

Request a quote through our website, Facebook form, or by phone
Schedule an appointment or service
Communicate with us directly
How We Use Your Information
We use your information solely to:

Provide accurate quotes and schedule services
Communicate about appointments, updates, or billing
Improve our customer experience and service offerings
We do not sell or share your personal information with any third parties outside of Midwest Grounds Co.

Data Security
We store your information securely and limit access to authorized personnel only. Data is deleted when it’s no longer needed for operational or legal purposes.

Your Rights
You can request to review, update, or delete your information at any time by contacting us at:
📧 [email protected]
📞 515-442-4044

 
2. Terms of Service
Quotes and Estimates
Quotes are based on property size, conditions, and the information provided. Quotes remain valid for 30 days. Prices may change if property details or requested services differ from the initial quote.

Deposits and Payments
Certain services, including holiday lighting, may require a deposit to secure scheduling.

Deposits are applied toward your total balance.
Remaining balances are due upon service completion unless stated otherwise.
We accept secure payment through our approved systems (e.g., Jobber).
Scheduling and Weather
Scheduling is subject to weather and other conditions. We’ll communicate changes promptly and aim to complete services as soon as possible.

Customer Responsibilities
You agree to:

Provide accurate information and clear access to service areas
Remove personal items or obstacles before service
Inform us of any property conditions or hazards
We reserve the right to reschedule or adjust services if conditions prevent safe access.

Cancellations
One-time services: cancel at least 48 hours in advance.
Seasonal or recurring services: cancellations must be made in writing and may be subject to prorated fees for work already completed.
Liability
We perform all work professionally and carefully. Midwest Grounds Co. is not responsible for:

Pre-existing property damage
Hidden or unsafe obstacles
Damage resulting from conditions outside our control
If damage occurs, please contact us immediately so we can review and resolve the issue.

Use of Photos and Testimonials
By receiving service, you allow Midwest Grounds Co. to use photos or videos of your property (before and after) for marketing, unless you request otherwise in writing.

 
3. Updates
We may update this page periodically to reflect changes in our business or regulations. Updates will be posted here with a new effective date.

 
Contact Us
Midwest Grounds Co.
Ankeny, Iowa
📧 [email protected]
📞 515-442-4044
🌐 https://midwestgroundsco.com